Emergency Server Support Services

We know and our experience says that sometimes it’s difficult to understand what is going on with your server and you are unable to resolve the technical issue in a timely manner. Websites down or emails down can seriously affect your clients’ business which will make them feel insecure, therefore many clients will start complaining about the server problems thus putting you under serious pressure with tickets and clients coming on live chat and asking for help.

So what you need to do is, take a deep breath, don’t panic & contact us right away via live chat. Order the Emergency Server Support plan and one of our team members will assist you right away. Some of the above-mentioned issues we think require immediate attention and we are here to assist you 24×7 on a priority basis. Our system admin on duty picks up your ticket and will get back to you within 30 minutes after your ticket is logged. Please note even if your order is not activated you can still open a ticket.

Round-the-clock Emergency Support

We know and our experience says that sometimes it’s difficult to understand what is going on, but we are here to resolve all your issues.

What You Get?

24/7/365 Availability

30 mnts Response Time

Dedicated admin Work on your Server

Chat Support with tech

Resolve the Issue

FAQ's

Invoice paid but my Order is not yet activated?

Order activation can take time due to verification. However, you can instantly open a support ticket for the issue. Do not wait for order activation as the billing team is not available 24×7.

When you will get started?

Our system admin will start the work immediately once he has access to the server, So please make sure your server is remotely accessible via SSH or accessible via KVM console. Your support ticket will be responded within 15 minutes.

Do I get dedicated admin service?

Absolutely yes !!! One of our senior system admin will be assisting you.

My server is not running linux cpanel ?

We support any Linux server or Windows server with or without a control panel.

Not Sure?

Let us know what issue you are facing and we will get back to you with quick solution and assist you further.